Privacy Policy

This policy explains what personal information this website collects, why we collect it, and what we do with it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We only collect what you choose to type into a form on this website. That is:

• your name
• your phone number and email address
• your vehicle details, such as make, model and year, and your registration if you give it to us
• the service you are asking about and any preferred date
• anything else you write in the message box

We do not ask for payment or credit card details anywhere on this website.

Why we collect it

So that we can reply to your enquiry, book your vehicle in, and keep a record of what was asked and what we quoted. We do not use your details for anything else without asking you first.

What happens to it

When you send a form, the details are emailed to the workshop and also saved on this website so that an enquiry is not lost if an email goes astray. Access is limited to the people who run the business and look after the website.

Cookies and tracking

This website does not run advertising or analytics tracking, and it does not set tracking cookies when you browse it. WordPress, which this site is built on, may set a cookie if you log in to the site as an administrator.

If we start using analytics or advertising tools in future, we will update this page to say so before or when we do.

Who we share it with

We do not sell your personal information and we do not give it to anyone for marketing. It may be handled by the providers who host this website and our email, because that is how the site and the email reach us, and we may disclose information where the law requires it.

How long we keep it

We keep an enquiry while we are dealing with it, and afterwards as part of our business and service records so that we have a history of work discussed or carried out on a vehicle. You can ask us to delete an enquiry and we will do so unless we are required to keep it.

Getting access, or correcting something

Under the Privacy Act you can ask us what personal information we hold about you, and ask us to correct it if it is wrong. Get in touch through our contact page and we will help.

If you are not happy with how we handled it

Please contact us first so we can try to sort it out. If you are still not satisfied, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this page from time to time. The version published here is the one that applies.